Frequently Asked Questions

Look below for answers to commonly asked questions. 
Are cookies required to view the video?
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How do I unsubscribe to the site?
Please send an email to if you wish to stop getting email alerts from us.
I cannot hear any audio?
Please ensure that you have a sound card and speakers installed on your computer and that both software and hardware volume controls are turned up.
I cannot view any video content?
You will need Flash installed on your computer to view the video content on this site.
I have Flash installed but I cannot view any video?
You might not have access rights to play video on your machine. Ask a system administrator to log on to your computer and briefly view the video or enable video playback on your machine. This should permanently enable the video. Alternatively, try installing the latest version of Flash.
If I have a story I would like to share with the Education Now!, how do I contact them?
Please email any enquiries or stories to
What happens when I register on the site?
You may receive emails about new content that is available to watch on the site as well as other relevant announcements regarding Education Now! and WebsEdge.
Where can you watch the weekly Education Now! programme?
The programme airs on the Community Channel. The Community Channel is on SKY 539, Virgin TV 233 and Freeview 87.